Tech Babal (“we,” “us,” and “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read it carefully.
Information We Collect
Information You Provide Directly
When you contact us, request a quote, or engage our services, we may collect:
- Full name, business name, and job title
- Email address and phone number
- Business website URL and social media handles
- Payment and billing information (processed securely through third-party providers)
- Any other information you voluntarily share in messages or forms
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate location (country/city level)
- Browser type, version, and operating system
- Pages visited, time spent, and referring URLs
- Device type (desktop, mobile, tablet)
- Cookie data and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our digital marketing services
- To communicate with you about your projects, proposals, and reports
- To send invoices and process payments
- To send you our newsletter or marketing updates (only with your consent)
- To analyze website usage and improve user experience
- To comply with legal obligations under Nepali law
- To respond to inquiries, support requests, and feedback
We never sell your personal data to third parties. We do not allow advertisers to purchase access to your information through our website or any of our services.
Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types:
- Essential cookies—required for the website to function (session management, security)
- Analytics cookies—Google Analytics to understand how visitors use our site
- Preference cookies—to remember your settings and preferences
You can control cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use our website.
Sharing Your Information
We only share your personal information in the following limited circumstances:
- Service providers—trusted third-party tools we use to operate (e.g., Google Workspace, payment processors, and project management software). These providers are contractually bound to protect your data.
- Legal requirements—if required by Nepali law, court order, or regulatory authority
- Business transfers—in the event of a merger or acquisition, your data may be transferred with appropriate confidentiality protections in place
- With your consent—in any other situation where you have explicitly agreed to sharing
Data Security
We implement industry-standard security measures to protect your information, including:
- SSL/TLS encryption on all data transmissions
- Secure, password-protected access to client files and project data
- Limited internal access—only team members who need your data to deliver services can access it
- Regular security reviews of our tools and processes
While we take every reasonable precaution, no system is completely immune to security risks. We encourage you to use strong passwords and to notify us immediately if you suspect any unauthorized access to your information.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Specifically:
- Client project data — retained for 5 years after project completion for legal and business reference
- Financial and billing records — retained for 7 years as required by Nepali tax law
- Newsletter subscribers — until you unsubscribe
- Website analytics data — aggregated and anonymized after 26 months
Your Rights
You have the following rights regarding your personal data:
- Access—request a copy of the personal data we hold about you
- Correction—request that we correct inaccurate or incomplete data
- Deletion—request that we delete your personal data (subject to legal retention requirements)
- Objection—object to our use of your data for direct marketing
- Portability—request your data in a portable, machine-readable format
To exercise any of these rights, email us at info@techbabal.com. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites (social media platforms, partner sites, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected such data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: info@techbabal.com
- Phone: +977-9818209722
- Address: Kathmandu, Nepal